This place suits me perfectly and provides everything I need, like 24-hour reception, fitness centre, and in-room breakfast. On my first stay, the staff helped me find my lost earring, which I'll always remember. I recommend this hotel for its friendly service, and I'm coming back for Easter.

This place suits me perfectly, offering great wi-fi, a fitness centre, and a cute bar area. On my first stay, the staff helped me find a local taxi, which I remember fondly. Richard’s friendly assistance was also a highlight. I can’t wait to come back for Christmas!

The mattress was lumpy, yet the kitchenette was very convenient.

Elevator wait times were frustrating, especially during busy mornings!!! Maintenance issues persisted with heating control and inconsistent communication regarding room features left a lot to be desired!!!

Request a room with a kitchenette for added convenience during your stay. It was a lifesaver for snacks and quick meals.

The Superior Double Room was really spacious, and the bed was impressively comfortable. Loved the nice amenities like the big bathroom and high-quality toiletries. The view on the Waterloo side was quite pretty too. Some might think the decor feels a bit old, but I found it to be cozy and clean. Just a minute walk from Waterloo station, super convenient.

Consider requesting a room with a kitchenette for added convenience, allowing for easy meal prep and snack availability during your stay.

Location is perfect. Easy walking distance to attractions and restaurants. The staff were friendly and welcoming. I appreciated the upgrade to a larger room. My room was clean and spacious, with a very comfortable bed and pillows. The breakfast had a fantastic buffet selection. my room lacked robes and slippers as promised. The bed was a bit small and lumpy, and the duvet was thin, needing an extra one for warmth. Still, the early check-in process was great, and the hotel was beautifully decorated with flowers. an enjoyable stay despite some room issues.

Location is great, but the room was too hot and had odd stains.

The gym was accessible at all hours, which was a plus, although the equipment felt a bit outdated. The staff at the front desk were particularly welcoming, adding a personal touch to the stay. the room, while spacious enough for a family, didn't quite match the expectation for value, leaving some disappointment. The home-made yogurt was a delightful addition to breakfast, enhancing the dining experience.

Stunning views from rooms, central location for sightseeing, comprehensive room amenities

Elevator wait times can be unbearable during busy mornings!!! The inconsistent housekeeping service left much to be desired and detracted from the overall experience.

The food was a delightful adventure. every bite was a culinary journey! Plus, the hotel was slap bang in the middle of everything, making it easy to explore tasty spots nearby. Room was comfy and spacious, which was a nice touch!

The sofa bed situation was a bit grim with messy pillows, and the shower struggled to drain, making a splash zone in the bathroom. Staff could use a sprinkle of friendly vibes—felt a bit cold at times, though one chap named Oscar was a diamond!

this stay exceeded my expectations compared to my last experience in london, offering a comfy and spacious room with fantastic views. the location was perfect, making it easy to explore major attractions nearby, and the breakfast had a great selection including fresh pastries. overall, it was a much-needed and enjoyable rest.

the wi-fi was occasionally slow.

During my stay, I appreciated the efficient check-in process and the friendly staff. I opted to use the stairs instead of waiting for the lifts, which provided a nice view down into the atrium. The room was spacious and comfortable, making my time enjoyable. I also found the location convenient, with easy access to nearby attractions. I am a married man from Edinburgh, and I enjoyed the overall experience.

i had a fantastic stay at park plaza! the location is very close to lots of sights, making it easy to explore. my superior double room was spacious and clean, which was great for my family. the staff was exceptionally friendly, and the aurora spa offered relaxing treatments that helped us unwind.

strongly recommend